Shipping & Delivery
Worldwide Shipping for Lash Professionals
We offer worldwide shipping for SHEVIA LASH products, with tracking information provided after your order has been shipped.
SHEVIA LASH ships lash products worldwide to lash artists, salons, beauty studios, and professional businesses.
We carefully prepare and pack your order before shipment. Delivery times may vary depending on your destination country, shipping method, customs clearance, local delivery service, and order weight.
Shipping Methods
We currently offer two main shipping methods:
DHL / FedEx Fast Shipping
Estimated delivery time: 5–7 business days
This option is suitable for customers who need faster delivery. Actual delivery time may vary depending on destination, customs clearance, and local delivery conditions.
Standard Shipping
Estimated delivery time: 15–20 business days
This option is suitable for customers who prefer a more economical shipping method. Actual delivery time may vary depending on destination country and local logistics.
Shipping Fees
A shipping fee for each order will be displayed at checkout after you add all products to your cart and proceed to checkout.
Shipping costs may vary depending on:
Destination country or region
Order weight
Package size
Shipping method selected
Available logistics options
For wholesale, bulk, or large quantity orders, shipping options and shipping costs may be confirmed separately.
Tracking Information
A tracking number will be provided after your order has been shipped.
Tracking information will be sent by email once your order has been fulfilled.
You can track your parcel through:
Please allow some time for the tracking information to update after shipment. Tracking updates may be delayed during international transit, customs clearance, holidays, or local delivery processing.
Shipment for Orders with More Than One Item
We try our best to make sure all items in your order reach you at the same time.
However, because different products, shipping options, or stock conditions may apply, some items may be shipped separately.
If your order is shipped in separate parcels, you will receive shipment notification information for each package once it has been shipped.
Order Cancellation
If you need to cancel your order, please contact us as soon as possible before the order has been produced, packed, or shipped.
You will receive a full refund if your order is successfully canceled before production or shipment.
If the product has already been shipped, the order cannot be canceled directly. If there is no confirmed product quality issue, shipped goods cannot be canceled.
If you still wish to return the order after shipment, please contact us and follow our Returns & Exchanges policy.
Customs, Duties & Taxes
When ordering SHEVIA LASH products, the customer is responsible for ensuring that the products can be lawfully imported into the destination country.
The recipient is considered the importer of record and must comply with all laws and regulations of the destination country.
Additional charges for customs clearance, import duties, taxes, or local fees may apply and must be paid by the recipient.
These charges are not included in the product price or shipping fee unless otherwise stated.
For more information, please contact your local customs office.
When customs clearance procedures are required, delivery may be delayed beyond the original estimated delivery time.
Delivery Delays
Delivery time may be affected by:
Customs clearance
Local holidays
Weather conditions
Remote delivery areas
International transit delays
Incorrect or incomplete shipping information
Carrier delays
If you are concerned that your order is taking too long, or if you have any questions about delivery, please contact us at:
We are here to help you follow your order from shipment to delivery.